What Our Clients have to say about working with Onwards & Upwards
Construction Director, Construction Company“The enthusiasm that you have demonstrated in the way that you coach has kept the attention and desire for improvement by the department to a high level. The results are evident in their daily duties with more confidence and the ability of controlling situations and turning them into positive successes.”
"Having been responsible for many large scale people operations over many years in my opinion Wendy is the best in her field. Her dedication to perfection, energy and enthusiasm have ensured significant (measurable) success on each the occasions I have used her services. The feedback from those who work with her is always outstanding. I would recommend her services - she does make a difference!"
Operations Director, Financial Serivces
“I wanted to say a big Thank You for our Customer Care training refresher carried out today. This was a very useful follow up on the sessions we held earlier this year. As always, after an event with Onwards and Upwards, my team goes back to their desks feeling better than before. We have all got to know each other now and always look forward to your sessions.
I have worked with many training organisations in the past and can definitely say that for our organisation your approach is by far the best. The lack of formal presentations and the concentration on practical and participative exercises are most welcome. I really appreciate your ability to mould your training to our needs on a particular day and your use of practical tools and techniques which we can take away with us and use in our daily work.”
Customer Service Manager, Pharmaceutical
Business Development Manager, Capital Equipment"Wendy can inspire the most lack lustre and cynical team into making immediate changes following a training session. Wendy created a significant and immediate improvement to my team, with a specifically targeted set of training sessions. Each individual within the team was assessed and all challenges within the team were embedded into the training sessions which affected the team positively as a whole.”
Human Resources Manager, Pharmaceutical“We asked Wendy Gannaway from Onwards & Upwards if she could help provide some advanced presentation skills training for our front line sales and technical staff. The training has surpassed our expectations – the feedback from the delegates has been excellent!... … Her style and energy took the delegates out of their comfort zones and her ability to flex the course to meet particular needs made it an extremely valuable learning experience for all who took part. Following the success of the initial 2 day programme in the UK, we plan to re-run for staff in all of our European offices.”